Terms of Use

Terms of Use

CONTRACTUAL TERMS OF INFOTRUSTGO ONLINE SERVICES

These InfotrustGO Online Services Contractual Terms (from now on referred to as “Contractual Terms”) govern access to and use of InfotrustGO Online Services.

Please read this document carefully before using the InfotrustGO Online Services, available on the website www.infotrustgo.pt. By ticking the option “I accept”, in the context of the process of creating an account on the website www.infotrustgo.pt, you will be expressing your agreement with the same.

If you do not agree with these Contractual Terms, you should not check the “I accept” option, or use the InfotrustGO Online Services.

InfotrustGO is a trade name used by Infotrust - Informação para Negócios, Lda, a company headquartered at Rua Alameda de Queijas, Queijas, Oeiras, legal person n.º 502661445, registered with the Commercial Registry of Cascais.

Infotrust's mission is to facilitate trade between companies, encourage business expansion and contribute to better business communication. As such, it is dedicated to collecting, processing and providing commercial information to its customers with the aim of helping them to make the best decisions, minimizing risks and maximizing their business opportunities.

GENERAL CONDITIONS

Access to InfotrustGo Online Services

  1. InfotrustGO provides commercial information services through the website www.infotrustgo.pt.
  2. Access to InfotrustGO Online Services is reserved for Customers who have created an access account and who have been assigned an access password, which the Customer undertakes to keep confidential.
  3. For the creation of the access account, the Customer must indicate the full name or business name, a valid e-mail address and other information that is required as mandatory in the registration form.
  4. The access granted to Customers may be restricted to certain services, with access to different services depending on the services specifically selected and paid for by the Customer, following the placement of Purchase Orders.

Information Purpose

The information provided by InfotrustGO is confidential and is intended exclusively for the Customer who requested it and only for exclusively commercial purposes, and the Customer must use it exclusively within the scope of its business needs. These are intended to provide the Client with a better knowledge of the market. However InfotrustGO's care in obtaining and processing the information provided, they do not exempt Customers from carrying out additional steps.

Information sources

The Infotrust database is updated daily using public and private information sources, namely:

  • Ministry of Justice – Institute of Registries and Notaries.
  • Ministry of Justice – Citius Portal.
  • Ministry of Justice – General Director of Administration of Justice.
  • The companies themselves following proactive / reactive updates, Press, internet and other sources.

Data Security

  1. Infotrust adopts technical, contractual and administrative rules to control data in order to protect them from unauthorized access and disclosure. Infotrust has implemented policies and procedures to guarantee the security of the data and information it makes available.
  2. Infotrust only provides information to entities that accept its general and specific conditions for providing services.

Infotrust contractually requires professional secrecy, confidentiality and non-disclosure of information to entities or persons external to Infotrust from all its employees and collaborators.

Confidentiality of Information

  1. The information, publications and database provided through the InfotrustGO Online Services are absolutely confidential and cannot under any circumstances be reproduced, disclosed or transferred, in whole or in part, free of charge or for a fee, to third parts, including entities to which the information refers, without prior and express authorization from InfotrustGO, under penalty of the Client being liable to civil and criminal liability.
  2. Disclosure of information that is required by law, within the scope of judicial proceedings or upon request by any regulatory or supervisory authority, is excepted from the provisions of the previous number. In this case, the Customer will be solely responsible for the use of said information, as well as for the damages and consequences resulting from its disclosure.
  3. InfotrustGO may refuse to reveal the means it used, the sources it used to obtain the information, as it is a trade secret.
  4. Failure to comply with this clause by the Customer or any of its representatives or collaborators gives Infotrust the right to terminate this contract, and the Customer cannot claim the refund of the value corresponding to unused units/services/products. The Customer will also be responsible towards Infotrust and third parts for the consequences, losses or damages that may result from the breach of the provisions of this clause.

Prohibition of content extraction

Under the prerogative provided for in article 12 of Decree-Law No. 122/200, of July 4 (Legal Protection of Databases), InfotrustGO expressly prohibits any extraction and/or reuse of all or substantial part of the content of the database provided through the InfotrustGO Online Services.

Customer and third-parts content

  1. The Customer will be responsible for the content of any material that whom introduces through the InfotrustGO Online Services.
  2. InfotrustGO is not responsible for the content of any messages or information entered by Customers or by third parts on the Internet, even if access is made through InfotrustGO Online Services.
  3. InfotrustGO reserves the right to review, edit or delete any content that it considers to be illegal, offensive or otherwise inappropriate.
  4. Through hypertexts or other links, the Customer may have access to other Internet pages that are not an integral part of the InfotrustGO Online Services. InfotrustGO assumes no responsibility for the content of said pages, and it is up to the Customer to guarantee the protection of its system against dangerous elements such as virus, worms, trojans and other elements of a destructive nature.

Collection and Processing of Personal Data

  1. Infotrust undertakes to process the personal data of users of its websites to which it has access under the terms of the legislation on the protection of personal data (Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC – General Regulation on Data Protection).
  2. For more information about the collection, treatment and conservation of personal data collected, please consult our Privacy Policy, available here.

Intellectual Property Rights

The InfotrustGO name, logo and products referred to in the InfotrustGO Online Services are trademarks, service marks, registered trademarks, copyrights or other intellectual property of InfotrustGO. The designations of entities, products and services mentioned in the data provided through the InfotrustGO Online Services may constitute the intellectual property of third parties. The Customer should therefore not use any of these elements without the prior consent of the respective holders.

Guarantees and Responsibility

  1. The information or data provided by InfotrustGO cannot, under any circumstances, have the character of a guarantee. They are simple indications, which are in accordance with the elements that InfotrustGO has managed to obtain.
  2. InfotrustGO does not guarantee: (i) the accuracy, completeness or timeliness of the data and/or programs available through the InfotrustGO Online Services, (ii) nor that the services made available will satisfy the specific needs of the Client, (iii) or will be uninterrupted, timely, secure or error-free, or that (iv) the quality of products, services, information or other materials purchased or obtained by Customer will meet its expectations.
  3. To the extent permitted by law, InfotrustGO cannot be held responsible for any incidental, indirect, special or consequential damages or losses caused by the use of the InfotrustGO Online Services or the information provided, or for any claims, complaints or actions brought against the Customer. InfotrustGO will not be liable under any circumstances for damages caused by way of slight negligence, whether these are attributable to InfotrustGO or to auxiliaries that it uses.

The Client expressly accepts and assumes the risks associated with using the service, namely the possible occurrence of anomalies in the public communications network that prevent its use, the existence of possible interceptions in communications or the occasional unavailability of the service for maintenance purposes.

  1. InfotrustGO's liability may not exceed, under any circumstances, the amount corresponding to the amount paid by the Customer in exchange for the services provided during the annual period in which the damage occurred.

Payment of Online Services

  1. Payment for InfotrustGO Online Services is made in advance. The Customer will have access to the InfotrustGO Online Services from the date of confirmation of their payment.
  2. Within the principles of commercial good faith, INFOTRUST may, in certain situations, agree to make InfotrustGO Online Services available on the day immediately following the date of acceptance of these Terms and Conditions. If, however, there is non-timely payment of the invoice(s) on the agreed due date(s), INFOTRUST reserves the right to suspend the provision of the Online Services InfotrustGo and, if non-payment continues, to cancel the contract and invoice the Customer for orders already satisfied at the price of EUR 10.00 per unit.
  3. The Client undertakes to pay INFOTRUST for the services provided by it under the terms and within the terms established in these Terms and Conditions. In the absence of a stipulation to the contrary, payment by the customer must be made within a maximum period of thirty (30) days from the date(s) of issuance of the corresponding invoice(s).

Price Review

  1. The prices of InfotrustGO Online Services may be updated annually based on the Consumer Price Index (CPI) of the previous year, and under no circumstances may the new price be lower than the previously effective one.
  2. Without prejudice to the provisions of the previous number, all prices for the services requested under these Contractual Terms may be changed by InfotrustGO, with a prior notice of 30 (thirty) days, and the Customer may, if not in accordance with the new prices communicated by InfotrustGO, to terminate the contractual relationship immediately. Non-agreement with the new prices, as well as the intention to terminate the contractual relationship based on the same, must be communicated to InfotrustGO within a maximum period of 12 (twelve) days from the date on which the Customer became aware of the new prices.

Suspension of InfotrustGO Online Services

  1. InfotrustGO may suspend InfotrustGO Online Services or part of them, whenever it detects the need to change or correct them.
  2. InfotrustGO may also carry out temporary interruptions and modifications to the InfotrustGO Online Services, resulting from corrections of software problems, functionality enhancements, general improvements, or even completely new versions of the InfotrustGO Online Services, with the aim of improving the provision of services. themselves, thus aiming at maximum satisfaction and benefit for the Client.
  3. InfotrustGO will use its best efforts to minimize the suspension time of access to the InfotrustGO Online Services as a result of the modifications mentioned in the previous numbers, always trying to avoid that such suspension occurs during normal business hours.

Term

  1. These Contractual Terms are in force for a period of 1 (one) year from the acceptance by the Customer, being automatically renewed, for equal periods, unless otherwise communicated by either party 60 (sixty) days in advance of at the end of the initial term or any renewal.
  2. The Customer may use the InfotrustGO Online Services for the period indicated in the Specific Conditions of each InfotrustGO Online Service.
  3. InfotrustGO may terminate the contractual relationship at any time, upon communication at least 10 (ten) days in advance, in which case it undertakes to return the amount corresponding to the services paid by the CLIENT and not yet used.

Resolution

  1. The present contractual relationship may be terminated by either party on grounds of non-compliance with obligations arising from the counterparty.
  2. Without prejudice to others, non-compliance with obligations to pay pecuniary amounts and confidentiality obligations is considered sufficient reason for termination, and InfotrustGO may close the Customer's account in question.

Modifications to this Agreement

  1. InfotrustGO reserves the right to update and introduce changes to these Contractual Terms at any time, upon adequate prior notice, with the Customer having the right, within 10 (ten) days after being notified of such changes, to resolve the contract if you do not agree with them.
  2. The continued use of the InfotrustGO Online Services by the Customer after the introduction of any changes constitutes tacit consent to such changes.
  3. The Customer can read the most current version of these Contractual Terms at the following address: www.infotrustgo.pt/termoscontratuais.pdf.

Reduction

If any of the clauses of these Contractual Terms is considered invalid or null, it will be considered unwritten, with the remaining clauses remaining fully valid and effective.

Forum

For the resolution of any and all disputes arising or resulting from the provision of the services provided, the Customer accepts, with express waiver of any other, the jurisdiction of the courts of the District of Lisbon.

Applicable law

This contractual relationship is governed by portuguese law.

Form

These Contractual Terms are made available electronically, and the respective acceptance is manifested by the Customer on the website www.infotrustgo.pt

  1. SPECIFIC TERMS

Through the website www.infotrustgo.pt. the Customer can purchase various products and services made available by Infotrust (the InfotrustGO Online Services).

This section presents the specific conditions applicable to the InfotrustGO Online Services. We recommend that before purchasing any InfotrustGO Online Services, you carefully read the respective specific terms and conditions.

  1. Company Reports

The Company Reports bring together a set of information about companies, such as their identification data and the composition of social entities, credit risk assessment and main financial indicators.

Customers who wish to obtain information about a particular company can do so by choosing to purchase any of the Company Reports available at InfotrustGo.:

InfotrustGo Company Reports can be acquired through direct purchase and/or by using the Balance acquired in Consumption Packs.

Company Reports are available to Customers by email and in the “Customer Area” on the InfotrustGo platform, after confirmation of payment for the chosen product, and are available for consultation during a period of 1 (one) year.

Customers should be aware that the information provided in a Company Report can quickly become out of date, as the Company Report reflects the situation of the company in question on the date it is issued.

  1. Consumer Packs

Infotrust offers Clients the possibility of acquiring a "Balance" in Euros that can be used for the acquisition of Business Reports at more competitive prices and according to the needs of each Client.

The consumption balance acquired is valid for 1 (one) year from the date of confirmation of payment of the chosen Pack or Load.

  1. Subscription Plans

The Subscription Plans are high value-added solutions, available on the Infotrust Corporate Platform (www.infotrust.pt) and which integrate a set of complementary products and services, with unlimited access and adjusted to the needs of each Client.

The Subscription Plans include the following services and products:

  1. a) Access to the Infotrust Corporate Platform
  2. b) Unlimited Report Consultations (Profile Report)
  3. c) Unlimited Search of Court Cases
  4. d) W@rning Service - Unlimited Alert Notices
  5. e) International Reports

By subscribing to one of the Subscription Plans, the Client will have access to the products and services included in the chosen Plan for a period of 1 (one) year from the date of confirmation of payment of the subscription, which will be automatically renewed for equal periods, unless notice to the contrary is given by either or both Parts 60 (sixty) days prior to the expiry of the initial period or any renewal. Infotrust shall charge the Customer the annual price of the Subscription Plan if the notice period opposing its renewal is not complied with.

The prices of the Subscription Plans will be updated annually as provided for in the General Conditions of these Terms and Conditions.Access to the products and services included in each Plan is realised through the Infotrust Corporate Platform.

The International Reports and Consumption Units included in each Plan must be consumed during the annual subscription period. If the Client does not consume all the products and services included in the subscribed Plan, the Client will not be refunded any amount.

  1. Databases

Infotrust provides to its Costumers with access to databases developed by Infotrust that include relevant information on companies based in Portugal. Each database provided by Infotrust is adjusted to specific needs.

Infotrust grants to the Costumer a licence to use the information made available in the Database only for the purposes for which it is intended. You do not acquire any property rights in the information made available in the Database or in any component or support made available to you by Infotrust for this purpose.

The Customer undertakes not to assign or otherwise make available to third parts, in whole or in part, free of charge or for a fee, the information included in the Database;